Why am I getting emails from accounts even though I have paid the fees?

If you are receiving an email from the accounts department it means, we were not able to reconcile your payment, or it has not cleared by the time we sent out correspondence to students. 

To check please email [email protected] requesting a balance enquiry for the amount owing. 

To ensure there are not problems always put your student ID in the description and reference boxes and send a photo or screenshot of your payment to [email protected]. If we do not have this, we do not know who the payment is from.